General Enquiry

Contact Information

PT Hokinda Citralestari

Address

Jalan Orde Baru No. 6A,
Paya Geli, Kec.Sunggal,
Kabupaten Deli Serdang 20351,
Medan-Binjai, Indonesia

customer.care@hockindonesia.com

Social Media

Enquiry Form

For retailer/distributor enquiry use this form.

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FAQ

Where can I purchase Hock products?

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Hock products are available to purchase online and offline. Check the Where To Buy page to find the most convenient store for you.

How do I return product I have purchased?

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You will be able to return products that comply with our return policies. Contact or visit the store you've purchased from to get more information about our return policies.

Why can’t find a product in my area?

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We strive to provide access to our products in the areas we serve, but product availability can change from time to time due to several reasons. We suggest you to contact the closest store in your area to check on product availability.

Can I buy Hock products from other country?

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Our products are currently available in Indonesia and Ghana. If you reside in other countries, please fill up our enquiry form to get more information on how you can purchase our product.